Frequently Asked Questions
About Nexus Ideal Solutions
About Nexus Ideal Solutions
About Nexus Ideal Solutions
What is Nexus Ideal Solutions?
Nexus Ideal Solutions is a New Jersey-based managed IT services provider. We help businesses, schools, and healthcare organizations manage their networks, secure their systems, and move safely to the cloud.
What is Nexus Ideal Solutions?
Nexus Ideal Solutions is a New Jersey-based managed IT services provider. We help businesses, schools, and healthcare organizations manage their networks, secure their systems, and move safely to the cloud.
What is Nexus Ideal Solutions?
Nexus Ideal Solutions is a New Jersey-based managed IT services provider. We help businesses, schools, and healthcare organizations manage their networks, secure their systems, and move safely to the cloud.
What is Nexus Ideal Solutions?
Nexus Ideal Solutions is a New Jersey-based managed IT services provider. We help businesses, schools, and healthcare organizations manage their networks, secure their systems, and move safely to the cloud.
What areas do you serve?
We’re based in New Jersey but support clients across the United States with remote and on-site IT services.
What areas do you serve?
We’re based in New Jersey but support clients across the United States with remote and on-site IT services.
What areas do you serve?
We’re based in New Jersey but support clients across the United States with remote and on-site IT services.
What areas do you serve?
What makes Nexus Ideal Solutions different?
Our team is made up of network engineers and architects, not salespeople. We focus on solving real problems and building secure, reliable systems for every client.
What makes Nexus Ideal Solutions different?
Our team is made up of network engineers and architects, not salespeople. We focus on solving real problems and building secure, reliable systems for every client.
What makes Nexus Ideal Solutions different?
Our team is made up of network engineers and architects, not salespeople. We focus on solving real problems and building secure, reliable systems for every client.
What makes Nexus Ideal Solutions different?
Our team is made up of network engineers and architects, not salespeople. We focus on solving real problems and building secure, reliable systems for every client.
Managed IT & Support Services
Managed IT & Support Services
Managed IT & Support Services
Managed IT & Support Services
What’s included in your managed IT services?
We provide full network management, 24/7 monitoring, help desk support, data backups, software patching, and endpoint protection. Each plan is customized to fit your organization.
What’s included in your managed IT services?
We provide full network management, 24/7 monitoring, help desk support, data backups, software patching, and endpoint protection. Each plan is customized to fit your organization.
What’s included in your managed IT services?
We provide full network management, 24/7 monitoring, help desk support, data backups, software patching, and endpoint protection. Each plan is customized to fit your organization.
What’s included in your managed IT services?
We provide full network management, 24/7 monitoring, help desk support, data backups, software patching, and endpoint protection. Each plan is customized to fit your organization.
Do you offer IT support for remote employees?
Yes. We manage remote and hybrid work environments with secure access, VPN setup, and cloud management tools.
Do you offer IT support for remote employees?
Yes. We manage remote and hybrid work environments with secure access, VPN setup, and cloud management tools.
Do you offer IT support for remote employees?
Yes. We manage remote and hybrid work environments with secure access, VPN setup, and cloud management tools.
Do you offer IT support for remote employees?
Yes. We manage remote and hybrid work environments with secure access, VPN setup, and cloud management tools.
Do you provide emergency IT support?
Yes. We offer 24/7 emergency response for managed clients to reduce downtime and protect systems.
Do you provide emergency IT support?
Yes. We offer 24/7 emergency response for managed clients to reduce downtime and protect systems.
Do you provide emergency IT support?
Yes. We offer 24/7 emergency response for managed clients to reduce downtime and protect systems.
Do you provide emergency IT support?
Yes. We offer 24/7 emergency response for managed clients to reduce downtime and protect systems.
Cybersecurity & Compliance
Cybersecurity & Compliance
Cybersecurity & Compliance
How does Nexus Ideal Solutions handle cybersecurity?
We use multi-layered protection that includes firewalls, endpoint monitoring, vulnerability management, and employee training to defend against cyber threats.
How does Nexus Ideal Solutions handle cybersecurity?
We use multi-layered protection that includes firewalls, endpoint monitoring, vulnerability management, and employee training to defend against cyber threats.
How does Nexus Ideal Solutions handle cybersecurity?
We use multi-layered protection that includes firewalls, endpoint monitoring, vulnerability management, and employee training to defend against cyber threats.
How does Nexus Ideal Solutions handle cybersecurity?
We use multi-layered protection that includes firewalls, endpoint monitoring, vulnerability management, and employee training to defend against cyber threats.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Do your clients need cyber insurance?
Yes. We carry our own cyber liability coverage, and clients must maintain theirs as part of our managed service agreements.
Do your clients need cyber insurance?
Yes. We carry our own cyber liability coverage, and clients must maintain theirs as part of our managed service agreements.
Do your clients need cyber insurance?
Yes. We carry our own cyber liability coverage, and clients must maintain theirs as part of our managed service agreements.
Do your clients need cyber insurance?
Yes. We carry our own cyber liability coverage, and clients must maintain theirs as part of our managed service agreements.
Cloud & Network Solutions
Cloud & Network Solutions
Cloud & Network Solutions
Do you offer network design and cabling?
Yes. Our engineers design, install, and maintain network infrastructure including switches, routers, and structured cabling.
Do you offer network design and cabling?
Yes. Our engineers design, install, and maintain network infrastructure including switches, routers, and structured cabling.
Do you offer network design and cabling?
Yes. Our engineers design, install, and maintain network infrastructure including switches, routers, and structured cabling.
Do you offer network design and cabling?
Yes. Our engineers design, install, and maintain network infrastructure including switches, routers, and structured cabling.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Are your IT services HIPAA and FERPA compliant?
Yes. We follow strict compliance standards for healthcare, education, and business environments to protect sensitive data.
Do you provide data center work and cable management?
Yes. Nexus Ideal Solutions handles full data center projects including network cabinet cleanup, cable organization, patch panel work, and equipment upgrades. We design and maintain clean, labeled, and well-structured racks to improve airflow, reliability, and serviceability.
Do you provide data center work and cable management?
Yes. Nexus Ideal Solutions handles full data center projects including network cabinet cleanup, cable organization, patch panel work, and equipment upgrades. We design and maintain clean, labeled, and well-structured racks to improve airflow, reliability, and serviceability.
Do you provide data center work and cable management?
Yes. Nexus Ideal Solutions handles full data center projects including network cabinet cleanup, cable organization, patch panel work, and equipment upgrades. We design and maintain clean, labeled, and well-structured racks to improve airflow, reliability, and serviceability.
Do you provide data center work and cable management?
Yes. Nexus Ideal Solutions handles full data center projects including network cabinet cleanup, cable organization, patch panel work, and equipment upgrades. We design and maintain clean, labeled, and well-structured racks to improve airflow, reliability, and serviceability.
Policies & Agreements
Policies & Agreements
Policies & Agreements
Does Nexus use subcontractors?
Sometimes. Any subcontractors we use follow the same confidentiality and data-protection standards as our internal team.
Does Nexus use subcontractors?
Sometimes. Any subcontractors we use follow the same confidentiality and data-protection standards as our internal team.
Does Nexus use subcontractors?
Sometimes. Any subcontractors we use follow the same confidentiality and data-protection standards as our internal team.
Does Nexus use subcontractors?
Sometimes. Any subcontractors we use follow the same confidentiality and data-protection standards as our internal team.
Who owns the hardware purchased through Nexus Ideal Solutions?
All hardware or equipment purchased on your behalf is your property.
Who owns the hardware purchased through Nexus Ideal Solutions?
All hardware or equipment purchased on your behalf is your property.
Who owns the hardware purchased through Nexus Ideal Solutions?
All hardware or equipment purchased on your behalf is your property.
Who owns the hardware purchased through Nexus Ideal Solutions?
All hardware or equipment purchased on your behalf is your property.
What happens when services end?
We perform a structured offboarding process to transfer data, revoke access, and ensure a smooth handoff.
What happens when services end?
We perform a structured offboarding process to transfer data, revoke access, and ensure a smooth handoff.
What happens when services end?
We perform a structured offboarding process to transfer data, revoke access, and ensure a smooth handoff.
What happens when services end?
We perform a structured offboarding process to transfer data, revoke access, and ensure a smooth handoff.
Onboarding & Billing
Onboarding & Billing
Onboarding & Billing
How does onboarding work for new clients?
We start with a full network assessment, document your systems, secure access, and begin ongoing management under your plan.
How does onboarding work for new clients?
We start with a full network assessment, document your systems, secure access, and begin ongoing management under your plan.
How does onboarding work for new clients?
We start with a full network assessment, document your systems, secure access, and begin ongoing management under your plan.
How does onboarding work for new clients?
We start with a full network assessment, document your systems, secure access, and begin ongoing management under your plan.
How can I pay my invoice?
You can access your billing info through the user portal.
How can I pay my invoice?
You can access your billing info through the user portal.
How can I pay my invoice?
You can access your billing info through the user portal.
How can I pay my invoice?
You can access your billing info through the user portal.
Solutions that drive success and propel your business forward
Copyright © 2025 Nexus Ideal Solutions.
Solutions that drive success and propel your business forward
Copyright © 2025 Nexus Ideal Solutions.
Solutions that drive success and propel your business forward
Copyright © 2025 Nexus Ideal Solutions.
Solutions that drive success and propel your business forward
Copyright © 2025 Nexus Ideal Solutions.
Solutions that drive success and propel your business forward
Copyright © 2025 Nexus Ideal Solutions.