Privacy Policy

Last updated: June 2025

1. Introduction

Nexus Ideal Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

• Personal Data: Name, email address, phone number and company information when provided voluntarily via forms or correspondence.
• Usage Data: Pages visited, time spent, IP address, browser type, device information, and referral source collected through cookies, logs, and analytics tools.
• Transactional Data: Details of any services requested, contracts, billing, and payment information needed to fulfill service agreements.

3. How We Use Your Data

• Provide, maintain, and improve our services and website functionality.
• Process inquiries, support requests, and service engagements.
• Communicate updates, newsletters, and marketing materials (with consent where required).
• Personalize user experience and content recommendations.
• Monitor and analyze site usage to enhance performance and security.

4. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and improve site performance. You may disable cookies via browser settings, but some features may not function correctly.

6. Third-Party Processors & Links

We may share data with trusted third-party service providers for analytics, hosting, payment processing, and marketing automation. All processors are bound by confidentiality agreements. Our site may contain links to external websites; we are not responsible for their privacy practices.

7. Security Measures

We implement administrative, technical, and physical safeguards such as encryption, firewalls, access controls, and regular security assessments to protect personal data. However, no method of transmission over the internet is 100% secure.

8. Your Rights

• Access & Correction: You can request access to or correction of your personal data.
• Deletion: You may request deletion of your personal data, subject to legal obligations.
• Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time.
• Data Portability: Request a machine-readable copy of your data.

9. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate safeguards are in place, such as standard contractual clauses, to protect your data during transfer.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted with a revised "Last updated" date. Continued use of the site after changes indicates acceptance of the revised policy.